Our Warranty

We stand by the quality of PatioPro products, so you can enjoy peace of mind with our free 15-year extended warranty.

We are so confident that we'll add 14 years to the standard 12 month warranty for free when you register your product.

What's Covered

below, you'll find a simple scope of what's covered and for how long.

Extended Warranty

PatioPro will extend the warranty period to 15 years at no additional cost from the delivery date, provided the customer has installed the product and completed the product registration form within three months of delivery.

Register Your Product

What's Not Covered

Our warranty is straightforward, with only a few exclusions:

  • Damage caused by Fire, Flood, Wind, Rain or Hail;
  • Does not cover scratches from normal wear or internal corrosion from steel condensation.
  • Abuse, accidents, abnormal loads and improper use;
  • Normal wear and tear;
  • Alterations or improper installations;
  • Removal and re-installation costs;
  • Overexposure to the elements;
  • Natural minor fading over time;
  • Negligent maintenance;
  • Windblown objects;
  • Stretched or scalloped fabric is caused directly by misuse, such as high winds, storms, or over-tensioning.

Warranty

Transform your outdoor space with durable and stylish DIY Pergola Kit. We offer a wide range of integrated and outdoor furniture and accessories to elevate your outdoor area.
Order online for easy DIY installation and enjoy the best warranty in the industry – backed by 15 years of confidence.
Discover the perfect blend of function and style for your patio, alfresco area, or café with our premium outdoor solutions.